fibers, or any associated wrinkling, as these are considered normal wear and tear and do not indicate a lack of resiliency. Feather/microgel wrapped cushions may experience feathers poking through their covers; this iAt StyleHaus Furniture, we stand behind the quality of our products. This document outlines the warranty coverage for your furniture purchases. Please review the details below. For any warranty claims, please contact your retail dealer.Frames – Limited Lifetime WarrantyWe offer a lifetime limited warranty on all frames from the date of purchase. This warranty covers manufacturing defects, provided the product remains in its original upholstered cover. It does not cover defects resulting from negligence, misuse, or accidents. After the first year, the frame warranty covers replacement parts only. “Lifetime” refers to the normal useful life of the product under reasonable use.Springs – 5 Year Limited WarrantyAll springs are covered by a 5-year limited warranty from the date of purchase against manufacturing defects, including breakage caused by defective material or workmanship. After the first year, this warranty covers replacement parts only.Mechanisms – 3 Year Limited WarrantyMechanisms are subject to a 3-year limited warranty against material or manufacturing defects. For the second and third years, this warranty covers replacement parts only.Foam – 1 Year Limited WarrantyFoam components carry a 1-year limited warranty from the date of purchase against manufacturing defects related to loss of resiliency. This warranty does not cover the natural softening or flattening of foams and fibers, or any associated wrinkling, as these are considered normal wear and tear and do not indicate a lack of resiliency. Feather/microgel wrapped cushions may experience feathers poking through their covers; this is considered normal performance and not a defect.Fabric/Leather/Bonded Leather/Vinyl & Tailoring/Workmanship – 1 Year Limited WarrantyA 1-year limited warranty from the date of purchase covers the fabric, leather, bonded leather, vinyl, tailoring, and workmanship against manufacturing defects, including seam slippage, fraying, and dye transfers.This warranty does not cover heavy soiling or abuse, improper or unapproved cleaning methods, instances where chemical treatment has been used, fading due to direct sunlight exposure, exposure to overly dry environments, protective finishes, tears, pilling, fading, shrinking, or flattening of nap on velvets and velvet types.Natural Product Characteristics: Leather and similar products are natural, and variations in shade/tone, nicks, scratches, and wrinkles are inherent characteristics and not considered defects. Similarly, velvets and velvet-type fabrics are soft textures prone to crushing, shading, and marking more readily than other fabrics; these are also not considered defects.General Limited Warranty InformationAll warranties are non-transferable and are between Buyer Group Canada (“BGC”) and the original retail dealer. BGC reserves the right to repair or replace, at its option, any product parts deemed to have manufacturing or material defects, contingent on the policies outlined above. All warranties are considered limited warranties. The policies above indicate the period during which labor coverage is provided; thereafter, BGC is responsible for providing replacement parts only.Making a Warranty ClaimFor any warranty claims, please contact your retail dealer. Retail dealers should submit claims to sales@buyergroupcanada.com. Please provide the original bill of sale as proof of purchase and delivery date. The original retail dealer is responsible for all costs associated with labor, packing, shipping, and transportation.
Frames – Limited Lifetime Warranty
We offer a **lifetime limited warranty** on all frames from the date of purchase. This warranty covers manufacturing defects, provided the product remains in its original upholstered cover. It does not cover defects resulting from negligence, misuse, or accidents. After the first year, the frame warranty covers replacement parts only. “Lifetime” refers to the normal useful life of the product under reasonable use.
Springs – 5 Year Limited Warranty
All springs are covered by a **5-year limited warranty** from the date of purchase against manufacturing defects, including breakage caused by defective material or workmanship. After the first year, this warranty covers replacement parts only.
Mechanisms – 3 Year Limited Warranty
Mechanisms are subject to a **3-year limited warranty** against material or manufacturing defects. For the second and third years, this warranty covers replacement parts only.
Foam – 1 Year Limited Warranty
Foam components carry a **1-year limited warranty** from the date of purchase against manufacturing defects related to loss of resiliency. This warranty does not cover the natural softening or flattening of foams and